How to Contact Support

You can reach our support team through the help center on OnDeckSociety.com. Tap "Contact Us" and fill out the support request form with your question or issue. Include as much detail as possible so we can help you quickly.

You can also email us directly at the support address listed on the website. Our team typically responds within 24 hours during business days.

For urgent safety concerns, use the in-app reporting tool to flag the issue immediately. Safety reports are prioritized and reviewed as quickly as possible.