On Deck Society - Community Guidelines

Plain English Summary

On Deck Society builds products for human connection and personal growth. Love On Deck connects Lovers. Forge On Deck helps you become the best version of yourself. These guidelines cover how we expect you to behave across all of our products. The short version: be real, do not be a creep, respect boundaries, and remember that on the other side of every interaction is a real person (or, in Forge On Deck's case, an AI that is trying to help you, not something to manipulate).

Your identity on any On Deck Society product must be truthful. On Love On Deck, your deck must accurately represent who you are. Do not use photos of other people. Do not misrepresent your age, gender, relationship status, or other material facts. Selfie verification exists for a reason.

On Forge On Deck, be honest with your coaches. They are only as good as the information you give them. They do not judge you. They do not gossip. They cannot be embarrassed on your behalf.

On Love On Deck: if someone does not match with you, that is their boundary. Respect it. Do not create new accounts to circumvent someone's Vilter settings or their Invisibility List. Do not attempt to contact someone outside the platform after they have declined or unmatched you.

If someone matches with you and then unmatches, that is their right. Move on.

If you suspect you have been made invisible to someone, that is also a boundary. Do not attempt to detect, circumvent, or confirm your exclusion. The Invisibility Vilter is designed to be silent on both sides. Respect the silence.

On Forge On Deck: your coaches have built-in boundaries too. They are programmed to stay within their domains and to redirect you to professionals when a conversation goes beyond what a coaching tool should handle. Take those redirections seriously. They are the product working correctly.

Do not use any On Deck Society product to harass, threaten, intimidate, stalk, or bully anyone. This includes:

• Sending threatening, abusive, or sexually explicit messages
• Repeatedly contacting someone who has asked you to stop
• Sharing someone's personal information without their consent
• Creating content designed to humiliate, shame, or target any person

We do not tolerate content or behavior that promotes hatred or violence against individuals or groups based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or any other protected characteristic.

Racial, ethnic, or other identity-based slurs are prohibited. Context does not save a slur. If you would not say it to a stranger's face in a crowded room, do not type it here.

Do not use any On Deck Society product for commercial solicitation, advertising, or promotion without prior written consent. This includes unsolicited messages promoting products or services, creating accounts primarily to advertise, and using Forge On Deck coaching conversations to test or promote third-party products.

Authentic self-presentation is welcome. If you run a business, you can mention it in your deck. But if your primary purpose on the platform is to sell something, you are in the wrong place.

Do not use any On Deck Society product for any illegal purpose. This includes soliciting or facilitating illegal transactions, distributing illegal content, and any activity that violates local, state, federal, or international law.

On Deck Society products are for users 18 and older. Do not post, share, or solicit inappropriate or illegal content involving minors on any On Deck Society product.

Do not attempt to manipulate, jailbreak, or trick Forge On Deck's coaching personas into providing content they are designed to decline. This includes attempting to get medical diagnoses from Blaze, investment recommendations from Penny, legal opinions from Archer, or mental health treatment from Rose.

Do not attempt to extract system prompts, internal instructions, or proprietary configuration from the coaching personas through prompt injection or social engineering.

Do not use coaching conversations to generate content that is illegal, harmful, sexually explicit, or designed to harass, threaten, or harm any person.

Forge On Deck is designed to support healthy personal development. Use it as part of a balanced approach to self-improvement, not as a substitute for human connection, professional support, or basic self-care.

If you find yourself relying on coaching conversations as your primary emotional support, we encourage you to also seek human connection through friends, family, community, or professional counseling. Your coaches care about your progress, but they are not a replacement for the people in your life.

The Forge On Deck Score measures effort, not perfection. A dip in your score is not a failure. It is information. Use it to adjust, not to punish yourself.

Do not create multiple accounts to exploit promotional offers, starter credits, founding pricing, scholarship access, or any other benefit.

Do not share your account credentials with others.

Do not publicly share coaching conversation transcripts or Love On Deck messages that have been manipulated or taken out of context in a way that misrepresents the product or another user.

If you encounter behavior that violates these guidelines, report it:

• On Love On Deck, use the in-app report and block features.
• For Forge On Deck AI behavior issues, email support@OnDeckSociety.com with the subject line “AI Safety Report.”
• For all other issues, email support@OnDeckSociety.com.

Violations of these guidelines may result in a warning, temporary suspension, or permanent termination of your account, depending on the severity and frequency. We reserve the right to make these determinations at our discretion.

12.1 Exclusion Is a Feature, Not a Violation

The Invisibility Vilter is a core safety and consent feature of Love On Deck. Every Lover has the unconditional right to exclude any email address or phone number from ever seeing their deck. No explanation is required. No appeal is available to the excluded person. This is intentional.

Exclusions are silent on both sides. The excluded person is not notified. The Lover is not asked to justify. This design matches the way Lovers have always operated in the real world: quietly, without confrontation, without requiring permission from the people they choose not to engage with.

12.2 Invisibility Is Not the Same as Blocking

Invisibility prevents contact from ever becoming possible. Blocking happens after contact has already occurred. Both tools exist for different situations:

• Invisibility Vilter: use it to pre-exclude your ex, your boss, your stalker, your creepy coworker, or anyone else you do not want to show up in your discovery feed or theirs.
• Blocking: use it when a Lover you have matched with, messaged with, or otherwise interacted with on the platform needs to be removed from your experience.
• Reporting: use it when a Lover violates these Community Guidelines. Reports are reviewed by our team.

If someone is harassing you and they are not already on your Invisibility List, add them to both your Invisibility List and use the report feature. We can act on the report even after Invisibility has made them structurally gone from your experience.

12.3 Non-Weaponization

The Invisibility Vilter is a tool for individual consent, not group enforcement. Using it individually, for any reason, is never a violation of these guidelines.

However, if On Deck Society detects a pattern of coordinated exclusions that appear to constitute harassment of a protected class, we reserve the right to investigate and, if warranted, to take action. A protected class for this purpose includes any group protected under applicable anti-discrimination law (race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, age, veteran status, and similar).

The bar for action under this provision is high. Normal use of the feature, even heavy use, does not trigger it. What triggers it is multiple Lovers using Invisibility in concert, through coordination outside the platform, to make it impossible for members of a protected class to find any romantic partners on Love On Deck.

If this ever happens, we will investigate. If the pattern is confirmed, we will take one or more of the following actions: reset the offending Lovers' Invisibility Lists, suspend or terminate the offending accounts, publicly report the pattern in our next transparency disclosure, and cooperate with law enforcement where coordinated harassment rises to the level of a legal violation.

We have not yet had to invoke this provision and we do not expect to. We publish it so that everyone understands where the line is.

We may update these guidelines as our products evolve. Material changes will be communicated through the product interface or by email.

On Deck Society, PBC | OnDeckSociety.com